Frequently Asked Questions
Shipping details will be sent to you on your email after the order is dispatched through ship rocket.
It usually takes 8-10 working days to deliver. However, the delivery time also depends on your location.
We are partnered with the ship rocket. You can contact +919066441818 Post for deliveries. Sometimes we also use other courier services for remote locations.
Its Easy ! You can simply edit your shipping or billing address by going to 'My account' after login. You can also change it while placing your order.
Currently, we only ship within India, but in the future, we are looking forward to exploring International locations.
In such cases, we will send the package via speed post or via another courier service that is available in your area. Because we always love a challenge.
Our courier lieutenant will try to connect with you before they come, so you are prepared. In case no one is available at the mentioned address, at the time of delivery, they would reconnect with you and deliver at an alternative day/time.
Sure this can be done. You need to mail us and give the details soon after an order is placed. We can definitely deliver to a different address but the changes have to be made within 24 hours of placing an order. Unfortunately not after once we shipped through our courier service!
CREDIT CARDS/Net banking. We accept Visa, MasterCard and American Express. Note, cards issued by local banks which are not listed above will not be accepted by our global processing service, in which case we recommend PayPal as an alternative.
You do not pay anything extra for any item. All our taxes are added to the MRP.
After the amount is refunded, it usually takes 7-10 days to credit to your account.
When you’re ready to checkout and are looking at the items in your cart, please go to PROCEED TO CHECKOUT. You will then have the option to add your discount code or promo code to your order. Please note, only one discount code can be redeemed per order.
Yes! You can use a promo code and also your Gift Card in the same order. Gift Cards are a valid form of payment regardless of using a promo code
Gift Cards are case sensitive so please check your caps lock. If you are still having trouble applying your promo code or Gift Card, please contact us at care@calinkids.com and we will help you out.
We are absolutely sorry for this delay and that you had to wait so long. Orders are usually delayed due to supply chain or an unfortunate break down in our delivery partners. If your order is delayed just write us care@calinkids.com or call +919066441818 and we shall do our best to fasten up.
This could be due to the technical disruptions. You can contact us for the same by writing to us on care@calinkids.com or call +919066441818
Yes, we do have a size guide on our website. You can get the measurements with the help of our size guide.
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